Frequently Asked Questions
Why aren't my stats showing or updating?
Almost always Steam privacy: your Steam Game details must be set to Public in your Steam Privacy Settings. Stats refresh automatically when your profile is viewed and the data is more than ~12 hours old. See Profiles & Stats for details on each stat's source.
Why can't I create a team?
Creating a team requires a CS2.TEAM PRO subscription. Joining teams by applying is free. You can also only own one team at a time.
How many teams can I be on?
Up to 5 (owned + joined). Each team's roster holds up to 5 active members.
How do I join a team?
Apply through its page on the Team Finder. All joining is application-based — the owner accepts or rejects each applicant. There are no direct invites.
A team rejected me — can I apply again?
Yes, after a 14-day cooldown for that team. You can apply to other teams immediately.
Can I message other players?
There's no built-in messaging. Applications carry an optional message, and profiles show contact points — Discord username, Steam profile, and a team's Discord server, website, or Steam group.
Why can't I change my country / gender / date of birth?
These fields gate tournament eligibility, so after your first save each can only be changed once every 14 days. Custom URLs (player and team) have the same cooldown.
Does CS2.TEAM run tournaments?
Yes — hosted on FACEIT. See cs2.team/tournaments for the current details, and the Discord for announcements.
What's the supporter leaderboard?
Supporters who donate appear on cs2.team/leaderboards. You can opt out of appearing there in Settings.
How do I get a verified badge?
Verified badges are granted by CS2.TEAM staff to notable players, teams, and partners — there's no application process.
How do I delete my account or my data?
Email privacy@cs2.team from a way we can verify your identity and we'll handle it. See the Privacy Policy for what we store.
I need help with something else
Join the Discord or email support@cs2.team. PRO members get priority support.